Answer. The range and quantity of products is available in the e-shop www.https://mototex.lt/en/ and MOTOTEX store in Kaunas, Raudondvario pl. 99 may vary. If you would like to know if your desired product is available in the MOTOTEX store, you can contact mazmena@mototex.lt or call 8 672 23528
"},{ "tab_title":" Q: Is it cheaper to buy online?", "tab_content":"Answer. https://mototex.lt/en/ doesn't need to maintain a large sales area and consultants, so we can offer you lower prices. MOTOTEX store in Kaunas Raudondvario pl. 99 prices may differ from the prices shown in the e-shop www.https://mototex.lt/en/
"},{ "tab_title":" Q: What if I can't find the information I'm interested in in the product description?", "tab_content":"A: Send us an email to mazmena@mototex.lt and we will get back to you.
"},{ "tab_title":" Q: What if the information in the product description is different compared to other websites?", "tab_content":""A: Please email us at mazmena@mototex.lt , we will check the information and reply.
"},{ "tab_title":" Q: Can I negotiate the price?", "tab_content":"A: We always try to offer our customers the best price. If you find the same item cheaper from another seller in Lithuania, please let us know at mazmena@mototex.lt and we will try to give you the same or better offer.
"},{ "tab_title":" Q: Is there a difference between prices for legal and natural persons?", "tab_content":""Answer: no. Prices are the same for both legal and natural persons.
"},{ "tab_title":" Question: do your prices include VAT?", "tab_content":"A: Yes, all prices in our shop include VAT.
"},{ "tab_title":" Question: where does Mototex.lt deliver?", "tab_content":""Answer:Mototex.lt delivers goods throughout Lithuania.
"},{ "tab_title":" Q: How long does it take you to deliver the goods?", "tab_content":"Answer: goods are delivered within 1-5 working days.
"},{"tab_title": "Question: can you deliver the product earlier than specified by Mototex.lt?", "tab_content":"A: For faster delivery, please contact 8 672 23528 or mazmena@mototex.lt
"},{ "tab_title":" Q: Can I pay for an item to one person and have it delivered to another?", "tab_content":"Answer. Simply click the "Change" button to select the delivery method and enter the details of the person to whom you want the goods to be delivered.
"},{ "tab_title":" Q: I want to add more information to my order (door code, courier instructions, etc.). Where can I do this?", "tab_content":"Answer: in the comments section of your order, selecting the delivery method.
"},{ "tab_title":" Q: When will you see my order?", "tab_content":""A: We see your order when you click on the "Confirm Order" button.
"},{ "tab_title":" Q: How do I get an invoice for my purchases?", "tab_content":"A: We will send you an invoice to the email address you provided in your order as soon as your order is ready for dispatch. Your invoice will be sent to your email address when your invoice is ready to be sent to you. The invoice is also a guarantee voucher.
"},{"tab_title": "Question: do your products come with a guarantee?", "tab_content":""A: All Mototex.lt products come with the same warranty as in a regular shop.
"},{ "tab_title":" Q: Where do I go if my product is faulty?", "tab_content":""A: Send us an email to mazmena@mototex.lt and we will get back to you.
"},{ "tab_title":" Q: How long does it take on average to repair an item?", "tab_content":""A: The repair time depends on the availability of the product and the manufacturer's warranty centre.
"},{ "tab_title":" Q: Will you replace an item if the old one cannot be repaired?", "tab_content":""A: If the product is not out of warranty, it will be replaced or refunded.
"},{ "tab_title":" Q: How can I get my money back?", "tab_content":""A: If you return the product to us, the money you have paid will be refunded to your bank account.
"},{ "tab_title":" Q: When do you start fulfilling the order?", "tab_content":"A: If you are paying for your order via e-banking, we will start processing your order when we receive payment. If you choose to pay in cash, we start processing the order as soon as the order is placed.
"},{ "tab_title":" Question: what does status mean:", "tab_content":"Answer. If the goods are in stock, packing starts. If the product is out of stock, the order is sent immediately to the supplier. The processed Order is assembled and ready for dispatch. The dispatched Order is handed over to the courier.
"},{"tab_title": "Q: Can I cancel my order?", "tab_content":""Answer. You can cancel your order by calling us at +370 672 23528 or by emailing mazmena@mototex.lt. Don't forget to include your order number.
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